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FAQMust I specify the ailment I would like to cure and the treatments I would like to use at the time of booking?No, you only have to choose the spa you would like to visit. The type of therapy and the treatment programme will be discussed during the physician’s initial consultation at the beginning of your stay. Of course, while making your selection of a spa, you should take into consideration its treatment profile. Can I bring a companion who does not intend to use the treatments?Yes. The accompanying person will pay a slightly reduced rate for his/her stay. If the suggested airport in Poland does not suit me due to limited choices of arrival time, could the transport from another airport (with more flight choices) be organised for me?Yes. There will, however, be an additional charge for the service. Are the spas equipped for the treatment of children?Yes I use a wheelchair. Is the Questos offer available for me as well?Yes. Most of our spas are equipped for accepting guests who have handicaps. Do I need to bring with me documentation relating to any diseases I have?Yes. If possible you should bring any documentation relating to the history of the disease as well as results of any medical examinations. This will help the physicians assess your disease and establish the best treatment programme for you. It will also reduce the quantity of tests and analyses - for which the spa requires additional payment. Are there any additional costs I will incur during my stay in the hospital?Yes. You must pay a town tax (approximately 50 pence per day). You will also have to pay for all diagnostic tests and any medications prescribed to you. I am vegetarian. Will I have the option of choosing vegetarian meals?Yes Are the swimming pool, sauna, and gym included in the price?In most cases they are free of charge, but only within the boundaries of established treatments. You will have to pay an additional amount for any further use. There are, however, exceptions. Do the spa personnel speak English?Yes, most of the personnel with whom you will be in contact speak English. Do I need to bring any specific clothing?Yes. You will need appropriate clothing for balneotherapy treatment as well as for the gym. Can I select a stay shorter than 14 days?No. Questos does not offer stays shorter than 2 weeks, because for the treatment to be effective it generally has to last for at least 14 days. Three week stays offer optimal results. |
